As with most forms of complex industrial machinery, MineARC Chambers require regular servicing to maintain optimum performance. Without servicing, vital operational componentry within the chamber may become compromised and fail to work during critical times.
Of particular concern are components that receive the most day-to-day wear and tear while the chamber operates in standby mode, including filter elements, door seals, mufflers and vent valves. Over time, these parts inevitably degrade and break down.
MineARC’s global service team are here to help make servicing easy. Our After Sales Support team are on call seven days a week to answer your questions and provide solutions to your problems. Out in the field, our qualified service technicians are available to travel to your site in order to perform a fully comprehensive chamber service.
MineARC Service Program
MineARC Systems provides a comprehensive Service Program to all MineARC Refuge Chamber clients. Aside from providing regular and reliable chamber servicing conducted by a certified MineARC technician, MineARC's Service Program offers a range of benefits that help make managing your refuge chambers easy.
MineARC has been a great asset to PMC. They have provided technical expertise on the maintenance of our Refuge Chambers, proactively recommended and implemented improvements in areas that add value and have provided real backup on spare parts. A pleasure to work with and always accommodating, their staff is very personable and they handle all my Refuge Chamber needs.
A team of qualified service technicians are available at MineARC to ensure your investment is kept in optimum condition – however, we understand some sites may want to self-service their chambers.
Sites have the option to self-service their own refuge chambers, once certified to do so. Certification is free and easy to complete.
Other MineARC Client Support
Free training courses, providing clients the opportunity to upskill in areas such as service & maintenance, electrical troubleshooting and the general operation of MineARC Chambers.
After Sales Support
Contact our friendly support centre seven days a week for troubleshooting assistance, on-site induction opportunities, chamber commissioning, as well as upgrade and refurbishment options.
MineARC's in-house engineering team are on hand to provide customised design solutions, as well as electrical and software support to clients.