Refuge chamber service training teaches staff the skills to keep these shelters operational and emergency ready.
MineARC Refuge Chambers are robust machines equipped with sophisticated life-saving technology. A team of qualified service technicians are available at MineARC to ensure your refuge is kept in optimum condition – however, we understand some sites may want to self-service their chambers.
In an emergency, to be unprepared due to insufficiently serviced refuge chambers is inexcusable. Regularly servicing and performing maintenance checks on a refuge chamber will help ensure your equipment is ready in the event of an emergency.
The rough and unapologetic conditions of an underground or industrial environment will affect the workings of any machinery; requiring them to be serviced more often.
1. Efficient Problem Solving and Refuge Chamber Troubleshooting
During maintenance checks and servicing, technicians will, at times, come across issues with a refuge chamber. Refuge chamber service training exposes employees to the fundamental topics, problems, and challenges associated.
Personnel will be equipped with the knowledge and skills to be able to identify faults, but more importantly, troubleshoot and rectify these issues.
Service School provides employees with the ability to trace and correct any failings within the refuge system efficiently; this is particularly beneficial to employees who are first on the scene. Understanding the importance of regular and certified servicing will increase confidence and competence in servicing refuge chamber systems.
2. Upskill Employees with Refuge Chamber Training
MineARC’s Refuge Chamber Service School is open to all clients; however, the course is particularly beneficial to safety officers, ventilation technicians, electricians, and maintenance crew.
Servicing refuge chambers is a unique skill. After completing the course, participants are trained to perform regular maintenance checks and chamber servicing for two years.
The training program covers unique subject matter relating to the service, maintenance, and operation of refuge chambers, providing staff with the know-how to complete a task they are currently not qualified to perform.
A purpose-built training centre, combined with a hands-on approach to teaching, is ideal for participants to experience real-life emergencies. MineARC instructors have extensive experience and knowledge of refuge chambers, with strong technical and service backgrounds.
3. Enhance Technical Communications
Attendees will gather a fundamental understanding of refuge chambers, how they work and their parts. This familiarity helps streamline interaction with staff at all levels. Because of enhanced identification and understanding, translation of requirements to supervisors, purchasing and MineARC Service Support improves.
Troubleshooting can be timely; Service School attendees have the necessary knowledge to identify critical areas to be able to analyse and resolve, an issue and where further investigation is required. An advanced understanding of the mechanisms of refuge chambers eases communications between our service team and on-site technicians. Hence, MineARC can clearly understand what is requested and talk through a solution or send the required parts.
4. Cost-Effective Asset Maintenance
Various factors can impact a site’s decision to self-service or contract the MineARC Service Team, including location, chambers quantity, budget or in-house skills. Self-servicing a chamber is more cost-effective if those performing the service are efficiently qualified.
MineARC prides itself on its servicing level and holds it to the same high standard as our refuge chamber design and manufacture. Our training school is managed and conducted with the same philosophy; ensuring peace of mind if you choose to send your staff to a MineARC Service School.
In addition to the training provided, MineARC Systems will complete an annual on-site audit, free of charge. Ensuring the chambers are kept in optimal condition and provide ongoing support to the employees who have completed Service School.
Book a Refuge Chamber Service School
5. Building Relationships
One of Service School’s key features is the one-on-one interaction with our engineering, production, and service teams. The close setting provides a valuable opportunity for open discussion and feedback on the products and ease of use.
Further to this, attendees can network and confer with one another, enabling them to learn from others’ experiences and instructors.
Small classes provide an interactive and attentive learning experience. Each course gives attendees a better understanding of the equipment, through in-depth content and an open discussion platform.
The experience and training acquired through Refuge Chamber Service Training make a real difference in understanding its mechanisms and the primary purpose, with the ability to improve emergency response procedures and safety standards.
Refuge Chamber Service Training Locations
MineARC Systems run regular Service Schools throughout the year, which is currently available at MineARC offices in the following locations:
- Perth, Western Australia
- Johannesburg, South Africa
- Dallas, Texas
Service Schools can also be conducted on-site for large groups.