Chamber Maintenance

Protect your capital investment with MineARC’s Service Program.

As with most forms of complex industrial machinery, MineARC Chambers require regular servicing to maintain optimum performance. Without servicing, vital operational componentry within the chamber may become compromised and fail to work during critical times.

Of particular concern are components that receive the most day-to-day wear and tear while the chamber operates in standby mode, including filter elements, door seals, mufflers and vent valves. Over time, these parts inevitably degrade and break down.

MineARC’s global service team are here to help make servicing easy. Our After Sales Support team are on call seven days a week to answer your questions and provide solutions to your problems. Out in the field, our qualified service technicians are available to travel to your site in order to perform a fully comprehensive chamber service.

MineARC Service Program

MineARC Systems provides a comprehensive Service Program to all MineARC Refuge Chamber clients. Aside from providing regular and reliable chamber servicing conducted by a certified MineARC technician, MineARC’s Service Program offers a range of benefits that help make managing your refuge chambers easy.

MineARC has been a great asset to PMC. They have provided technical expertise on the maintenance of our Refuge Chambers, proactively recommended and implemented improvements in areas that add value and have provided real backup on spare parts. A pleasure to work with and always accommodating, their staff is very personable and they handle all my Refuge Chamber needs.

Jonas Ndlovu

Mine Captain, Palabora Mining Company (PMC)

Self Servicing

A team of qualified service technicians are available at MineARC to ensure your investment is kept in optimum condition – however, we understand some sites may want to self-service their chambers.

Sites have the option to self-service their own refuge chambers, once certified to do so. Certification is free and easy to complete.

Servicing Made Easy With The MineARC App

Other MineARC Client Support

Contact our friendly support centre seven days a week for troubleshooting assistance, on-site induction opportunities and chamber commissioning.

Free training courses, providing clients the opportunity to upskill in areas such as service, electrical and the general operation of our chambers.

Regularly servicing and performing maintenance checks on a refuge chamber will help ensure your equipment is ready in the event of an emergency.

Transform damaged, second hand chambers into a new fleet that is certified and fully functioning. Available for MineARC and non-MineARC chambers.

MineARC’s in-house engineering & innovation team are on hand to provide customised design solutions and explore collaboration opportunities.